Terms of service

Terms and Conditions

Your Agreement

All items shipped for free are on our schedule, as well as our suppliers. We make no guarantee either for ourselves or our suppliers that an order placed with standard or free shipping will be delivered to you by a specified date. Many items are manufactured upon receiving an order, and we can not put a specific date of delivery on these. You can arrange for expedited shipping if an item is in stock and our suppliers agree to handle the expedited shipping process. Email us at info@musicity.com to get this process started.

The products and information posted on our website are for general informational purposes only. All information is presented to allow you to directly shop our website by clicking on the various links within the site, including placing an order.  All the information is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, validity, reliability, availability, or completeness of the information. Prices advertised on the website are presented as accurately as possible, but some may be incorrect. If you purchase a particular product and it has an error in its price, description, or image, then we reserve the right to contact you to either change your order or cancel your order. We invite you to email us at info@musicity.com to confirm pricing or the product before you place your order.  

Prices

All of our prices are for in-stock inventory only. Because of rising inflationary pressure, manufacturers may increase their prices to us without notifying us. We reserve the right to requote your order for all items that are drop-shipped directly from our distributors. If the price is higher than what our in-stock item would have been, if in stock, then you will be notified to approve the price change. You will be sent a separate invoice for the difference in price before your item is shipped. Your credit card is not charged until we either ship your item or have directly ordered the item from our distributor.   

Local fees 

Except in Florida, where we control the shipping and pay your sales tax, local fees are NOT sales tax for your state. However, local fees may include any sales tax and tariff taxes we are charged by our vendors, which they control.  In Florida, we pay the sales tax from the local fees charged. In many states, we are charged sales taxes by our vendors even though we are located in another state. This varies by state and by the vendor. The rates vary by locality (from zero to 11%). It is almost impossible to give you the exact calculation for your order. We do remit sales taxes collected for all Florida orders directly to the State of Florida and any other state where it is required.        

Local fees may also represent a drop-ship fee to get the order to you if we don't have the item in stock. Our shipping partners, FedEx and UPS, often charge an additional fee for home delivery. Local delivery fees are not part of a free shipping calculation.

We have elected to charge a standard Local fee to cover all of these extra costs. This will allow us to pay any applicable sales taxes due and any other fees created through shipping and distribution. Local fees are a standard charge and are not refundable. 

Once an order is placed and accepted by us, it can not be canceled. Your order is likely immediately put into production for manufacture or distribution, and many times, our partners can not stop an item once the order is processed. You may return the item under the conditions for returns below. 

California residents

WARNING: For California Residents - Cancer and Reproductive Harm - www.p65warnings.ca.gov

According to California Proposition 65 for shipments to California residents. Please click on the link above for information.