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Your privacy

Your Email is NEVER shared. Musicity.com just as you do, cares about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This section describes our privacy policy. By visiting Musicity.com, we hope that you will understand that protecting your privacy is paramount to good business e-commerce retailing. We invite you to read the information below.

What information about me can Musicity.com obtain from my visit?

We need to collect certain information about you in order to complete a legal and binding business transaction.

Information You Give Us

Throughout the web you provide information when you search, buy, post, participate in a contest or questionnaire, or communicate through email with customer service. For example, whenever you search for a product; buy a product, create a wishlist, or submit information via website forms; communicate with us by phone, e-mail, or otherwise; or if you complete a questionnaire or a contest entry form; participate in surveys, and so forth you are creating a path of information that may be captured by a computer database. As a result of those actions, you might supply us with such information we need such as your name, address, and phone number; credit card information; the names of people to whom purchases have been shipped, including their addresses and phone numbers; the names of people (with addresses and phone numbers) listed in stored settings; the content of reviews and e-mails to us. We must save most information you enter on our website or give us in any other way (such as by phone). We use that information to complete the business transaction or to serve you better as a valued customer.

Automatic Information

We save certain types of information whenever you interact with us. For example, and you have probably heard of this, like many Websites, we use "cookies" (explained below) and we obtain certain types of information when your Web browser (Google, Yahoo, Firefox, for example) refers a search item to us. We also use “Action Tags” (explained below) and other data-collection methods. Data collected and stored include your IP address, the last page you visited, and a session ID we store on your computer so we can preserve information about you (such as your shopping cart contents) as you travel from page to page. Other examples of automatic information we collect and analyze may include login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Website, including date and time; cookie number; products you viewed or searched for; category pages you visited; and the phone number used to call our 800 number. All of this is fairly standard on the web today for e-commce websites.

We may tie data collected automatically to information that you provide us with in order to customize and make more enjoyable your experience at Musicity.com.

E-mail Communications

We send periodic customized promotional email newsletters to you if you have agreed to receive them. Also, any time you receive a promotional email, you will receive instructions on how to prevent receipt of any further promotional emails. We solicit third party management in this area, who painstakingly supervises sending promotional emails to comply with Musicity.com's policy, their own policy and the current Federal and State privacy laws. Once you sign up for any promotional email communications, you will be sent a confirmation before any are sent to you. We will of course, respond to every email you send us inquiring about our products and services. 

Information from Other Sources

We might receive information about you from other sources and add it to our account information. For example, we may sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

Data Retention Policy

We do not store some spam email and some raw log files.

Where required, we promptly delete some credit-card information. Aside from these exceptions, we do attempt to keep most substantive data forever.

What About Cookies?

Cookies are very small alphanumeric identifiers that we transfer to a file on your computer through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your shopping cart between visits, storing a record of recent items you have browsed, and other personalized content.


  • We cannot use cookies to access any personal information on your computer, and we cannot use cookies to do anything dangerous to your computer.
  • Cookies allow you to take full advantage of some of Musicity.com's website features, and we recommend that you leave them turned on.
  • However, cookies are not required for basic use of the site, and the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
  • Users without cookies enabled with have limited functionality, and will be unable to place orders via the web. If you have chosen to disable cookies in your browser, please call us toll free at 800-777-7871 and place your order with a sales representative.

Does Musicity.com share the information it receives?

The following exceptions apply in order to allow for such activities as filling your order when it is not shipped directly from our own warehouse:

  • Agents: We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to the personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Musicity.com, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Musicity.com and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Musicity.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Musicity.com reserves the right to disclose information identified as likely to be fraudulent (whether proven or not) to government agencies, credit-card companies, their investigators, and the proven cardholder.
  • In Aggregation: Information aggregated such that it should reveal no information specifically about you, but only about a larger group of individuals in aggregate (such as everyone from the same zip code), may be shared with other individuals or companies.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
  • Other Anonymous Sharing: We may share tracked information with affiliates, publishers, researchers, those who advertise with us, or other individuals or companies in anonymous form.

How Secure Is My Information?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only some digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card processing company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of some other great Musicity.com features such as rating products, for example.
  • You may be able to add or update certain information in the future. However, please be aware that when you update information, we usually keep a copy of the prior version for our records.
  • If you do not want to receive e-mail or other mail from us, we will respect your wishes.
  • You can explore the use of products that offer anonymous browsing. In addition, the Federal Trade Commission provides useful information about online privacy on its own website.


Musicity.com does not sell products for purchase by children. Although we stock and frequently sell children's products; they are for purchase by adults. If you are under 18, you may use Musicity.com only with involvement of a parent or guardian.

Terms of Use, Notices, and Revisions

If you choose to visit Musicity.com your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Florida. If you have any concern about privacy at Musicity.com, please send a thorough description to info@musicity.com and we will make every attempt to resolve it.

Our business changes constantly. This Notice and the Terms of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Website frequently to see recent changes.


Every website including this one contains links to and from other websites. Please be aware that Musicity.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Notice applies only to information collected by this Musicity.com website.